Service Transition - Change Management

Service Transition - Change Management

by: Nuwulang
  1. 1

    The group that authorizes changes that must be installed faster than the normal process is called the?

  2. 2

    Who is responsible for defining Key Performance Indicators for Change Management?

  3. 3

    Which statement about the Emergency Change Advisory Board (ECAB) is CORRECT?

  4. 4

    Which stage of the Change Management process deals with what should be done if the change is unsuccessful?

  5. 5

    Which of the following BEST describes a Change Authority?

  6. 6

    In Change Management, a number of activities take place between the acceptances of a Request for Change (RFC) and the completion of the Change.

  7. 7

    Which is not a purpose of Change Management?

  8. 8

    What is not one of the top indicators of Poor Change Management?

  9. 9

    Which is not a type Of Change Requests?

  10. 10

    Which of the following are the Change types?

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